The Twelve Commitments
12 Business Commitments
The New Zealand Tourism Sustainability Commitment consists of a set of 12 Commitments for individual businesses to work towards.
Economic
| 1. | Resilience - Focus on long-term business performance and resilience. |
| 2. | Investment - Invest to create value, opportunities and to drive sustainability practices. |
| 3. | Innovation - Innovate to solve problems, create new ways to do things and increase productivity. |
Visitor
| 4. | Visitor Satisfaction - Strive to always meet or exceed visitor expectations. |
| 5. | Culture and Heritage - Embrace Aotearoa New Zealand's culture and heritage as part of delivering a unique and authentic visitor experience. |
| 6. | Visitor Engagement - Engage with visitors about how to be great travellers within Aotearoa New Zealand. |
Community
| 7. | Employer of Choice - Attract, support and develop the workforce needed to flourish and succeed. |
| 8. | Community Engagement - Actively and positively engage with the communities in which we operate, taking a leadership role to champion causes that are important to the community. |
| 9. | Sustainable Supply Chains - Have socially and environmentally sustainable supply chains. |
Environment
| 10. | Restoring Nature - Contribute to protecting and enhancing Aotearoa New Zealand's environment, including water, biodiversity, landscapes and clean air. |
| 11. | Carbon Reduction - Act urgently to contribute to Aotearoa New Zealand's transition to a net zero carbon economy. |
| 12. | Eliminating Waste - Take responsibility for the entire life cycle of products and services we use and ultimately eliminate the waste associated with these. |