The 12 Commitments
By becoming a supporter of the TSC, tourism businesses agree to work towards the 12 business commitments. It is not necessary to be already achieving these commitments - the idea is to make progress as an industry towards them. The commitments are:
Economic
1. Resilience - Focus on long-term business performance and resilience.
2. Investment - Invest to create value, opportunities and to drive sustainability practices.
3. Innovation - Innovate to solve problems, create new ways to do things and increase productivity.
Visitor
4. Visitor Satisfaction - Strive to always meet or exceed visitor expectations.
5. Culture and Heritage - Embrace Aotearoa New Zealand's culture and heritage as part of delivering a unique and authentic visitor experience.
6. Visitor Engagement - Engage with visitors about how to be great travellers within Aotearoa New Zealand.
Community
7. Employer of Choice - Attract, support and develop the workforce needed to flourish and succeed.
8. Community Engagement - Actively and positively engage with the communities in which we operate, taking a leadership role to champion causes that are important to the community.
9. Sustainable Supply Chains - Have socially and environmentally sustainable supply chains.
Environment
10. Restoring Nature - Contribute to protecting and enhancing Aotearoa New Zealand's environment, including water, biodiversity, landscapes and clean air.
11. Carbon Reduction - Act urgently to contribute to Aotearoa New Zealand's transition to a net zero carbon economy.
12. Eliminating Waste - Take responsibility for the entire life cycle of products and services we use and ultimately eliminate the waste associated with these.
Terms & Conditions
Supporters of the TSC also agree to abide by the TSC Terms & Conditions.
Businesses are not expected to do this alone. Our dedicated Sustainability Advocates are available to support you. The TSC is set up to provide support and guidance to make at least some sustainability actions easy and achievable. We also encourage collaboration within regions and sector groups, to tackle some of the Commitments together.
The important thing is for every business to be taking action towards sustainability. It all makes a difference. And many, if not all, of the actions make good business sense, resulting in cost savings and more efficiently run businesses which will appeal to the needs and preferences of visitors in future.
In this section you'll find everything you need to know about the New Zealand Tourism Sustainability Commitment, including how it came about, the project team, and what it is aiming to achieve.
Frequently Asked Questions about the Tourism Sustainability Committment