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Dansey Road Scenic Reserve by Jen Cook Rotorua Canopy Tours
Member News

Pest eradication success

Native bird species are flourishing once again in a 1000-year-old forest on Rotorua's doorstep after a "groundbreaking" partnership between Canopy Tours, the Department of Conservation and New Zealand pest trap manufacturer Goodnature, reports the Rotorua Daily Post.

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Industry News

Travellers invited to care for New Zealand

Seven key New Zealand organisations have joined forces to conceive and develop Tiaki – Care for New Zealand, an initiative that actively encourages international and domestic travellers to act as guardians of Aotearoa.

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Tourism Conservation Building Strong Partnershps The Routeburn Track today media
Industry News

Telling the Tourism Story

Welcoming, supportive communities are a vital part of what New Zealand has to offer our visitors. TIA's 'Tourism Story' project aims to find ways to support all sectors of the industry to tell their stories better, from the small town holiday park providing local employment opportunities and supporting local suppliers, to the big corporate donating thousands of dollars to environmental causes.

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Jucy
Spotlight

The power of customer feedback

Enhancing the visitor experience

Car and campervan hire company JUCY Rentals has made a commitment to providing a phenomenal visitor experience through the power of customer feedback.

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How to integrate Tiaki into your business messaging

The Tiaki Promise is an initiative to help all our visitors guard, protect and preserve New Zealand, for now and for future generations. Here are some guidelines on how tourism operators can integrate Tiaki into your business.

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Member News

Innovation is the Spirit of Queenstown

Queenstown’s first dinner cruise is starting this summer thanks to a partnership between tourism operator Southern Discoveries and one of the town’s top restaurateurs.

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Driftwood Eco Tours
Spotlight

Eco by name, eco by nature

Driftwood Eco-Tours proves to be eco by nature with multiple sustainability initiatives keeping the company true to its name. 

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Incorporate Kiwi culture

How does your business relate to New Zealand culture?

Incorporating New Zealand culture, including Māori language and culture, is a great way to engage visitors and provide a memorable and uniquely New Zealand experience.

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Engage with your visitors

Understanding the culture of your visitors

Ensure you and your team are educated about the cultural background of your visitors.

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