Spotlight
Get staff moving
Museum travel plan
Auckland Museum’s Travel Plan is about encouraging staff to green commute, drive less often to work, try other modes of transport which will benefit their health and wellbeing and help create a sustainable museum fit for the future.
Read More >
Industry News
Telling the Tourism Story
Welcoming, supportive communities are a vital part of what New Zealand has to offer our visitors. TIA's 'Tourism Story' project aims to find ways to support all sectors of the industry to tell their stories better, from the small town holiday park providing local employment opportunities and supporting local suppliers, to the big corporate donating thousands of dollars to environmental causes.
Read More >
Member News
Front of the line: Westpac becomes Living Wage accredited
Westpac NZ has become the first bank in New Zealand to be accredited as a Living Wage Employer.
Read More >
Staff training and induction
onboarding your new staff
An important part of human resources is the development of processes to induct and train new staff.
Read More >
Performance reviews
Regularly reviewing your staff
Regular performance reviews ensure your staff clearly understand progress against their targets and allow you to address any problems.
Read More >
Company Culture
defining and talking about company culture
Having a great company culture leads to happier workers, better relationships between team members and enhanced productivity.
Read More >
Employee satisfaction
how happy are your staff?
Putting systems in place to capture staff feedback and satisfaction levels is important to monitor the satisfaction of your employees.
Read More >
Professional development
build the capability of your team
Offering professional development opportunities is a great way to increase staff retention and satisfaction.
Read More >
Member News
East by West Ferry Champions Social Cause
20 Jan 2022
The East by West Ferry joined the Wellington Tourism Capability Programme in 2021. With the introduction of their new electric ferry service imminent, the ferry company turned to look at other areas of impact:
Read More >